Can you send me information on the product before I buy?
If you need product information other than what is
listed on the site, please contact us at
email@example.com If additional information is
available that is not posted on the Web, we will be
happy to let you know.
Are batteries included with those products that require
Our merchandise does not include batteries. The product
description usually specifies any merchandise that does
What if I am interested in a product that I do not see
on the site?
If you are interested in a product that you cannot find
at Wacky Willy's Web, please send us an email at
firstname.lastname@example.org We will respond to you within one
to two business days.
What if I have a problem while placing an order?
Although most online orders go very smoothly,
occasionally you may experience some bumps in the road.
If you are not sure what to do next to complete your
order, the Shopping Cart is a good place to start. In
most cases, you'll get back on track and easily complete
your order. If you continue to have trouble with your
order, please call us at 1-778-426-3335 or email us at
email@example.com We will be glad to help you
through the process.
Do you accept international orders?
Yes. Shipping options including cost
and delivery time will be listed during the checkout
process. If your country is not listed ay check out
please send us an email
How do I cancel or modify my order once it has been
We process orders very quickly in order to provide our
customers with excellent service. This does make it
difficult for us to cancel or modify your order once it
is submitted. If you change your mind once your order
has been submitted, you have to tell us immediately by
phoning Customer Service at 1 778 426 3335 .
Will I receive an automatic confirmation that my order
has been processed after I have placed my order?
Yes, an email will be sent with your Order ID number and
Will I receive a confirmation when my order is shipped?
Yes, An email will be sent once your Order is shipped.
Please ensure you correctly enter your email
address when placing your order.
Which payment methods do you accept?
We accept VISA, MasterCard, American Express
,Western Union and
International Money Orders.
Returns / Refunds
To return an Item for exchange or refund please email
firstname.lastname@example.org for additional information.
You have 7 days after you receive the
goods to make any claim
email@example.com or call 778-426-3335 for
Warranty covers only manufacture
defects. Shipping charges
apply for Warranty shipments.
What do I do if my order was shipped incomplete or I
received the wrong item?
All orders are triple checked prior to shipping for
quality and accuracy you have 7 days
to make a claim.
Contact us at 1-778-426 3335 or at firstname.lastname@example.org
and a Service Representative will resolve the issue with
Wacky Willy's Web respects the privacy of every
outlines the information Wacky Willy's Web may collect
and how we may use that information.
What do you do with my personal information?
We only collect the information necessary to process
your order, and that is all it is used for. Your
information stays on file on our copy of the invoice for
reference purposes, but it stays within Wacky Willy's
Web, and is not communicated to any other party. At no
time do we intend to sell, rent or market personal data
about you to third parties.
Is your online ordering secure?
Protecting your order information is our priority. We
use Secure Sockets Layers (SSL) technology to protect
the security of your online order information.